quote: Original post by Greven
What I''m saying is, there are helpdesks available that will do Linux support.
Not a whole lot. And they''re struggling because they haven''t proven very successful (I''m talking about dedicated helpdesk companies). Read this, for example O''Reilly Network: Lessons from the Layoffs at Linuxcare. Linuxcare found out the hard way that phone support wasn''t viable, and have refocused on enterprise, OEM and ISV solutions.
That said, there is definitely an opportunity there, as with most of Linux. The challenge is in learning how to commercialize a product that is free (hint: focus on the ancillaries).
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Thanks to Kylotan for the idea!