Hello,

So a few months ago we brought on a project manager, He was issued a company email, and he set up Jira and Slack with said mail.

He left soon after, but both these critical tools have his work account as admin.

I'm afraid of removing him and deleting his work email cuz it might lock down everything. I don't want to go to the hassle and set up these tools again.

Any advice?

Typically multiple people get set up as administrators, and the IT department is one account. Assuming they are corporate accounts, contacting customer support they will generally talk to anyone who has the financial details, it is the checkbook that really owns the account.

Businesses can ask for and legally demand the person turn over any passwords for access to things created in the company's name, if that's a concern as well. Most people turn them over when asked politely. It is rare, but in difficult situations that go to court former employees must surrender work products. If they do any intentional harm they can be liable for any damages.

The simplest technical solution would be to take ownership of the email account and change the password instead of deleting it. But maybe you should ask a lawyer before doing that.

frob said:
Most people turn them over when asked politely.

@generaljist , have you asked the former PM to set up additional admins so you can take over from him?

oh, forgot about this thread,

To close the loop on this issue, I figured it out, and assigned new admins.

Thanks.