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GDNET+ Sub says due but still active???

Started by May 02, 2019 03:04 AM
2 comments, last by Rutin 5 years, 6 months ago

I was confused if my sub is due for repayment or not. I have this on my screen:

 

image.thumb.png.71ed841d2786d45dce83e4fa42728c91.png

 

However in my profile I have the status still active. Yet I cannot add in another term.... There is a cancel option:

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So I have no idea if I'm outstanding or not? I believe I used my paypal and I usually pay a year up front then cancel auto renewals I prefer to do it all manually. I thought it was up in May which is why I checked and noticed this. If I'm past 30 days, I'll pay a another year + a month.

Do I need to just cancel and re-sub again?

Programmer and 3D Artist

6 hours ago, Rutin said:

Do I need to just cancel and re-sub again?

I think this will be the easiest to do. I'm going to guess that this is happening due to the change in GDNet+, and I've learned that the system doesn't handle that very well with member accounts. There's no longer a yearly option or tiers.. just a flat $3 USD per month. But if you cancel/subscribe it will clear things up.

Admin for GameDev.net.

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22 minutes ago, khawk said:

I think this will be the easiest to do. I'm going to guess that this is happening due to the change in GDNet+, and I've learned that the system doesn't handle that very well with member accounts. There's no longer a yearly option or tiers.. just a flat $3 USD per month. But if you cancel/subscribe it will clear things up.

Thanks. I just did a re-sub and everything is back on track now.

image.png.2c3068250a5046eef563125a21f95b62.png

Programmer and 3D Artist

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