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Having trouble signing into the new Marketplace

Started by October 04, 2016 05:30 PM
9 comments, last by wchrapcynski 7 years, 1 month ago

Love the new marketplace, I'd love to have an account! Initially I tried signing in with my account I have for the forums here, but no dice. Then I tried making a new account and it said I would get a confirmation email, but it's been 3 days now and nothing. Any help with this? Thanks!!

Professional Voice Over at your service: http://www.tamararyanvo.com/

Very strange. We'll take a look. You should be able to login with your GameDev.net account but perhaps a service isn't working as expected. I'll update this thread once we know what's going on.

Admin for GameDev.net.

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TamaraRyan - Confirmed the account you created on gamedev.market exists (via registered email). If the login you created there isn't working then please contact me through support@gamedev.net, and we'll get it sorted out.

Ideally you'd be able to use your GameDev.net login, so we'll still look into that issue.

Kevin

Admin for GameDev.net.

Sent an email. Thanks!

Professional Voice Over at your service: http://www.tamararyanvo.com/

I'm having the same problem. I'll send in an e-mail as well.

William Chrapcynski

http://www.pureshift.com

We're looking at this. Account integration appears to have broken after an upgrade.

Admin for GameDev.net.

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This should be fixed.

Admin for GameDev.net.

Nope. It's still broken for me but I get something different now. I get Wrong Auth if I log in with my user ID. If I log in with my e-mail, it says it can't be found.

William Chrapcynski

http://www.pureshift.com

4 hours ago, wchrapcynski said:

Nope. It's still broken for me but I get something different now. I get Wrong Auth if I log in with my user ID. If I log in with my e-mail, it says it can't be found.

Found some potential issues and resolved them. If it still doesn't work there's one thing with your profile that might need to be fixed, but I'll wait until you confirm it's still not working.

 

Admin for GameDev.net.

It seems I'm still getting Wrong Auth when logging in via user ID and "ERROR: Invalid username, email address or incorrect password," when logging in with my e-mail address.

William Chrapcynski

http://www.pureshift.com

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