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Original post by LessBread
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Potter resigned shortly afterwards. Last month he testified in Congress, becoming one of the few industry executives to admit that what its critics say is true: healthcare insurance firms push up costs, buy politicians and refuse to pay out when many patients actually get sick. In chilling words he told a Senate committee: "I worked as a senior executive at health insurance companies and I saw how they confuse their customers and dump the sick: all so they can satisfy their Wall Street investors."
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Such sentiments are rare in an industry that has given America a healthcare system that can be cripplingly expensive for patients, but that does not produce a healthier population. The industry is often accused of wriggling out of claims. Firms comb medical records for any technicality that will allow them to refuse to pay. In one recently publicised example, a retired nurse from Texas discovered she had breast cancer. Yet her policy was cancelled because her insurers found she had previously had treatment for acne, which the dermatologist had mistakenly noted as pre-cancerous. They decreed she had misinformed them about her medical history and her double mastectomy was cancelled just three days before the operation.
Last month three healthcare executives were grilled about such "rescinding" tactics by a congressional subcommittee. When asked if they would abandon them except in cases of deliberately proven fraud, each executive replied simply: "No."
To Potter that attitude has a sad logic. The healthcare industry generates enormous profits and its top executives have a lavish corporate lifestyle that he once shared. Treating patients for their expensive conditions is bad for business as it reduces the bottom line. Kicking out patients who pursue claims makes perfect economic sense. "It is a system that is rigged against the policyholder," Potter said. The congressional probe found that just three firms had rescinded more than 20,000 policyholders between 2003 and 2007, saving hundreds of millions. "That's a lot of money that will now go towards their profits," Potter said.
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Really, insurance companies are in it to make money? Who would have guessed, im shocked.
Isnt it a travesty that insurers refuse to pay out claims that wouldnt be upheld in court? I mean, they could just not make such a big deal out of it and just give you your treatment right? They have loads of money anyway.
Instead of judging payout by technicalities such as contracts, they could simply do whats fair, right? Contracts are just a technicality. Who reads them anyway. What matters is what you deserve.
On the constructive side: it would be beneficial given the general intelligence to have consumer organizations (publicly funded ones, ill throw you a bone!) scan standard contracts for loopholes. And the burden of proof for refusing treatment should be on the insurance company. They had better have a hard case for refusing payment, and if they dont, they might find themselves on the hook for murder.
That would be sensible reforms which i would wholly endorse. (insofar that is not already the case. i really cant tell from the kind of mindless agitprop being thrown around here)