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Original post by swiftcoder
On a console you can't necessarily patch the game, so things have to be a little tighter, but you still find many bugs in commercial games, on every platform.
Right. I've mostly been involved with console and web QA. If you use the same example for console games that you used for PC games, the "crashing all the time" bit, a publisher could wind up with a massive multimillion-dollar recall as well as shutting down a studio or two to recoup costs. A class-action lawsuit could come about from consumers who received faulty products, also costing the involved companies millions. Quality assurance is incredibly important, especially as a risk-management tool for upper management. A business skimps on quality assurance at their peril.
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Original post by d000hg
So what you're saying is testers can earn $100+ an hour, but only when they're not testers?
Testing is also a department and a function. When you say "tester," I think of someone involved with test, which includes everyone from analysts and engineers to consultants, trainers, and strategists to supervisors, managers, and directors. Consultants in any field have higher earning capacities than even the highest-level employees.
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Senior QA guys are not testers. They manage testing strategies used by teams of testers and are responsible for making sure the QA procedures are useful, etc.
That's a fairly limited job description for a senior QA engineer. Most junior and senior QA engineers actively test their products, too. The chief differences between entry-level analysts and junior/senior-level engineers is their skillset. Analysts typically perform black box, regression, stress, and limited compatibility testing. Analysts usually aren't experienced with, or aware of, the
various techniques and tools. Engineers also perform those same tests (with additional competency) plus white box and and automated testing, facilitated by tools they usually create themselves. What truly separates engineers from analysts is their technical knowledge.
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Original post by Nuget5555
Having worked as an entry level tester for SCEA in San Diego many years ago, I would say that the $9 dollar/hour starting rate (while hard to live on in the area) is sufficient compensation for the skill set the job requires
Unfortunately, that's a consequence of the staffing agency's liberal hiring policy. The studio's QA department is structured the way it is to improve accountability for the products undergoing test. That means limiting the responsibilities of walk-in analysts, and reducing their wages to a reasonable minimum, a la film production staff where a "job" entails having one responsibility. That also means plenty of red tape and a glass ceiling.